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EDW521
Issue Date: 18th August 2009
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Edwards new website gives easy access to vacuum specialists
CRAWLEY,
UK (18 August 2009) - Vacuum pump specialist Edwards has launched a stylish
new interactive website, www.edwardsvacuum.com, which provides customers
with better support, makes it quicker and easier for users to make a purchase
and includes more information about the company. The simple-to-navigate
website makes it easier for visitors to view and access the information
they need.
The new support function provides easy access to the company's engineers and customer teams. The site features a live chat facility, enabling visitors to have real time text conversations with one of Edwards' technical specialists. This gives customers the opportunity to explain issues and ask questions, and they can use cut and paste functions to transmit documents, screenshot, or links.
New purchasing options means it is faster and easier for customers to buy products, spares and accessories. For customers in a hurry for that critical spare, there's now no need to register as they can purchase immediately with a credit card.
The website also includes more information for stakeholders and customers about Edwards and its corporate responsibilities. As a result it provides increased transparency, providing customers with reassurance they are dealing with a reputable, global company.
"Our new website has been designed to make it as easy as possible for our customers to get in touch with us, buy what they need quickly and access the information they require," says Neil Lavender-Jones, managing director, Vacuum Business, Edwards. "I am pleased we can now provide visitors and customers with these additional tools to help them identify the optimum products to suit their pumping requirements."
ENDS
Editorial Contact: Freshwater Technology
EDW521
Issue Date: 3rd August 2009
CLICK HERE for image
To download image to computer:
PC 'right-click', choose 'Save Pictures As'; MAC 'click and hold', choose
'Download Image to Disk'.
Edwards new website gives easy access to vacuum specialists
TEWKSBURY,
MA (18 August 2009) - Vacuum pump specialist Edwards has launched a stylish
new interactive website, www.edwardsvacuum.com, which provides customers
with better support, makes it quicker and easier for users to make a purchase
and includes more information about the company. The simple-to-navigate
website makes it easier for visitors to view and access the information
they need.
The new support function provides easy access to the company's engineers and customer teams. The site features a live chat facility, enabling visitors to have real time text conversations with one of Edwards' technical specialists. This gives customers the opportunity to explain issues and ask questions, and they can use cut and paste functions to transmit documents, screenshot, or links.
New purchasing options means it is faster and easier for customers to buy products, spares and accessories. For customers in a hurry for that critical spare, there's now no need to register as they can purchase immediately with a credit card.
The website also includes more information for stakeholders and customers about Edwards and its corporate responsibilities. As a result it provides increased transparency, providing customers with reassurance they are dealing with a reputable, global company.
"Our new website has been designed to make it as easy as possible for our customers to get in touch with us, buy what they need quickly and access the information they require," says Neil Lavender-Jones, managing director, Vacuum Business, Edwards. "I am pleased we can now provide visitors and customers with these additional tools to help them identify the optimum products to suit their pumping requirements."
ENDS
Editorial Contact: Freshwater Technology