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EDW509
Issue Date: 3rd August 2009

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Edwards supports all vacuum pumps with flexible service

CRAWLEY, UK (3 August 2009) Edwards, the global manufacturer of vacuum pumping equipment, has introduced a new flexible service for industrial and chemical pumps. The company can also now service any manufacturer's vacuum pumps, allowing customers to make cost savings for maintenance and repair by having all their pumps serviced in the same place.

Edwards' flexible service is available from as little as £920 for E1M40 rotary vane pumps, and customers have the potential to make a saving £700 compared to previous prices. The thorough service includes stripping and decontaminating the product, inspection of key components for signs of wear and damage, rebuilding using new seals and essential components and repainting. Each pump is then tested to the same high standards as new pumps and returned to the customer with a six-month parts and labour warranty as standard.

Edwards gives its customers a complete diagnosis of the condition of the pump and advises if any additional components are needed. Engineers also provide feedback about work that should be carried out in the near future which allows customers to make further future cost savings by carrying out work at the appropriate time.

"Customers can now benefit from our expertise and high quality repair services for all their pumps and make significant cost savings by having all their pumps serviced in one place," says Matt Shakespeare, Product Marketing Manager - Vacuum Services, Edwards.

"Our products are based on a solid foundation of manufacturing excellence and field-proven technologies, and are supported by a high quality global services network. We take pride in looking after our customer's after-sales needs and provide a one-stop-shop for pumping requirements, from repairs, exchanges and maintenance to vacuum training courses and technical support."

Edwards' global network of service centers provides a full remanufacturing capability for a wide range of pumps and accessories, and offers a range of services for planned and unplanned maintenance. In addition to flexible service, Edwards offers service exchange and field service. For more information about Edwards' range of services call 08459 21 22 23 or visit www.edwardsvacuum.com.

ENDS

Editorial Contact: Freshwater Technology

EDW509
Issue Date: 3rd August 2009

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Edwards supports all vacuum pumps with flexible service

TEWKSBURY, MA (3 August 2009) Edwards, the global manufacturer of vacuum pumping equipment, has introduced a new flexible service for industrial and chemical pumps. The company can also now service any manufacturer's vacuum pumps, allowing customers to make cost savings for maintenance and repair by having all their pumps serviced in the same place.

Edwards' flexible service is available from as little as US$1,329 for E1M40 rotary vane pumps, and customers have the potential to make a saving of US$900 compared to previous prices. The thorough service includes stripping and decontaminating the product, inspection of key components for signs of wear and damage, rebuilding using new seals and essential components and repainting. Each pump is then tested to the same high standards as new pumps and returned to the customer with a six-month parts and labour warranty as standard.

Edwards gives its customers a complete diagnosis of the condition of the pump and advises if any additional components are needed. Engineers also provide feedback about work that should be carried out in the near future which allows customers to make further future cost savings by carrying out work at the appropriate time.

"Customers can now benefit from our expertise and high quality repair services for all their pumps and make significant cost savings by having all their pumps serviced in one place," says Matt Shakespeare, Product Marketing Manager - Vacuum Services, Edwards.

"Our products are based on a solid foundation of manufacturing excellence and field-proven technologies, and are supported by a high quality global services network. We take pride in looking after our customer's after-sales needs and provide a one-stop-shop for pumping requirements, from repairs, exchanges and maintenance to vacuum training courses and technical support."

Edwards' global network of service centers provides a full remanufacturing capability for a wide range of pumps and accessories, and offers a range of services for planned and unplanned maintenance. For more information about Edwards' range of services call 1 0800 848 9800 or visit www.edwardsvacuum.com.

ENDS

Editorial Contact: Freshwater Technology

EDW509
Date de publication: 10th Septembre 2009

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Edwards propose un service de maintenance souple et adaptable pour toutes les pompes à vide

CRAWLEY, UK (10 Septembre 2009) - Edwards, l'un des tous premiers fabricants mondiaux de matériel pour la Technique du Vide, propose maintenant un nouveau service de maintenance pour les pompes à vide utilisées dans l'industrie et la chimie. La société peut également assurer la maintenance des pompes d'autres constructeurs, ce qui permet aux utilisateurs de faire des économies en regroupant l'entretien et la maintenance de leurs pompes en seul point.

Ce service Edwards est accessible à partir de 1398€ pour une pompe à palettes E1M40. Ceci donne aux clients la possibilité de réaliser une économie de 1100€ par rapport aux prix précédents. L'intervention complète inclût le démontage et la décontamination de la pompe, une inspection minutieuse des composants principaux pour détecter tout signe d'usure ou de détérioration, le remontage avec de nouveaux joints et composants essentiels et la peinture. Chaque pompe est ensuite testée selon les mêmes standards qu'une pompe neuve et retournée au client avec une garantie de six mois pièces et main-d'œuvre.

Edwards fournit à ses clients un diagnostic complet de l'état de la pompe et leur indique si des composants additionnels sont nécessaires. Les techniciens les informent également sur les interventions ultérieures à prévoir, ce qui permet de planifier et d'optimiser la maintenance.

" Les clients peuvent maintenant bénéficier de l'expertise d'Edwards et de services de maintenance de haut niveau pour toutes leurs pompes et faire également des économies significatives en regroupant la maintenance " nous dit Matt Shakespeare, Chef de Produit, Services pour le Vide chez Edwards.

" Nos produits sont basés sur l'association de technologies qui ont fait leurs preuves et d'une très haute qualité de fabrication, en outre ils bénéficient du support d'un réseau mondial de techniciens qualifiés. Nous sommes très attentifs aux besoins de nos clients en matière d'après-vente et mettons un point d'honneur à leur fournir un contact unique pour tous leurs besoins en matière de pompage, qu'il s'agisse d'entretien, de réparations, d'échanges, de support technique ou de formations sur le vide ''.

Le réseau international de centres de service Edwards est en mesure d'assurer le reconditionnement à neuf d'un large éventail de pompes et d'accessoires, et offre également de nombreux services dans le cadre de maintenances programmées ou non programmées. Edwards propose également un service sur site et des échanges standards. Pour plus d'information sur le service Edwards, appelez le 01 41 21 12 45, ou visitez le site www.edwardsvacuum.com.

FIN

Contact pour la presse: Freshwater Technology

EDW509
Issue Date: 3rd August 2009

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Edwards Service unterstützt ab sofort alle Pumpentypen

CRAWLEY, UK (10 September) - Edwards, der global aktive Hersteller von Vakuumausrüstungen, hat eine neuen umfassenden flexiblen Reparaturservice für Vakuumpumpen der chemischen Industrie und anderer Branchen vorgestellt. Edwards ist jetzt in der Lage die Vakuumpumpen aller Hersteller zu reparieren. Dies ermöglicht es den Kunden, durch die Konzentration der Serviceleistungen aus einer Hand, Kosten einzusparen.

Dieses Angebot ist z. B. verfügbar für den Umfang von €1398 für eine E1M40 Drehschieberpumpe und ermöglicht Einsparungen in der Höhe von €1100 im Vergleich zu früheren Preisen. Diese komplette Reparatur beinhaltet das Zerlegen und Dekontaminieren des Produkts und die Inspektion der relevanten Teile auf Verschleiß und Funktion. Der Neuaufbau erfolgt mit dem Einsatz neuer Dichtungen und essentieller Teile. Zusätzlich wird die Pumpe neu lackiert. Jede Pumpe wird anschließend entsprechend den selben rigiden Ansprüchen wie bei Neupumpen geprüft und mit einer 6-Monats Garantie auf Teile und Arbeitsleitung an den Kunden returniert.

Edwards liefert dem Kunden eine komplette Diagnose zum Zustand der Pumpe. Diese enthält die Bedarfsanalyse für eventuell notwendige zusätzliche Teile.
Die Techniker liefern außerdem eine Rückmeldung zur Anwendung und empfehlenswerten Pflegemaßnahmen der untersuchten Pumpen, die weitere Kosteneinsparungen in der nächsten Zukunft ermöglichen.

„Dies ist eine Möglichkeit mit der unsere Kunden durch unseren qualitativ hochwertigen Service und die Konzentration des Kundendienstes für alle Vakuumpumpen aus einer Hand deutliche Kosteneinsparungen realisieren können"; so Matt Shakespeare, Product Marketing Manager - Vacuum Services, bei Edwards.

,,Unser Produkt basiert auf einer soliden Grundlage von Fertigungsqualität und im Feld bewährten Technologien. Es wird unterstützt von einem qualitativ hochwertigem weltweiten Service Netzwerk. Wir setzen unseren Stolz in die Befriedigung der Serviceansprüche unserer Kunden. Wir bieten den Kunden einen gemeinsamen Ansprechpartner für den Bedarf an Vakuum Pumpen, sei es Reparatur, Pflege, Austausch, Schulung oder Anwendungsberatung".

Das weltweite Netzwerk der Edwards Servicezentralen offeriert einen umfassende Möglichkeit Wiederaufbereitung einer großen Spanne von Pumpen und Zubehör.
Dazu gehört eine große Bandbreite von regulären, geplanten und ungeplanten Reparaturdienstleitungen. Darüber hinaus bietet Edwards Austauschpumpen und Service vor Ort an.

Für weitere Informationen rufen Sie bitte die kostenfreie Telfonnummer
0800 000 1457 an, oder besuchen Sie uns unter www.edwardsvacuum.com.

Ende

Redaktion: Freshwater Technology

EDW509
Data di Rilascio: 10 Settembre 2009

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Edwards supporta tutte le pompe da vuoto con assistenza tecnica flessibile

CRAWLEY, UK (10 Settembre 2009) Edwards, il produttore mondiale di equipaggiamento per il vuoto, ha introdotto una nuova assistenza tecnica flessibile per le pompe chimiche ed industriali. La società può ora fare servizio tecnico sulle pompe di tutte le marche, dando ai clienti la possibilità di risparmiare sulla manutenzione e sulle riparazioni, avendo tutte le proprie pompe gestite da un'unica assistenza.

Il servizio flessibile Edwards è disponibile a partire da EUR 1398 per le pompe rotative E1M40, e la clientela ha la possibilità di risparmiare EUR 1100 rispetto ai costi precedenti. Il servizio completo include lo smontaggio e la decontaminazione del prodotto, l'ispezione dei componenti principali per tracce di usura, ed il rimontaggio utilizzando tenute nuove e componenti essenziali, oltre alla riverniciatura. Ogni pompa è poi collaudata agli stessi alti livelli delle pompe nuove, e restituita al cliente con una garanzia standard semestrale su materiali e manodopera.

Edwards fornisce ai propri clienti una diagnosi completa delle condizioni della pompa e avvisa se siano necessari componenti aggiuntivi. I tecnici danno inoltre un riscontro sui servizi che dovrebbero essere svolti nel prossimo futuro, garantendo al cliente ulteriori risparmi grazie ai lavori svolti al momento opportuno.

"I clienti possono ora trarre beneficio dalla nostra conoscenza e dai nostri servizi di riparazione di alta qualità per tutte le loro pompe, ottenendo risparmi rilevanti facendo verificare tutte le loro pompe presso lo stesso fornitore," dichiara Matt Shakespeare, Product Marketing Manager - Vacuum Services, Edwards.

"I nostri prodotti sono basati su solide fondamenta di eccellenza in produzione e tecnologie provate sul campo, e sono supportati da una rete mondiale di servizio tecnico di alta qualità. Facciamo nostri punti di forza la cura delle necessità post-vendita dei nostril clienti e la fornitura di un solo punto di contatto per le necessità di vuoto: dalle riparazioni, sostituzioni e manutenzione fino ai corsi sul vuoto ed al servizio tecnico."

La rete mondiale di centri di servizio tecnico Edwards ha la capacità di fornire la revisione completa di un'ampia gamma di pompe ed accessori, e offre un portfolio di servizi per la manutenzione pianificata e non pianificata. In aggiunta al servizio flessibile, Edwards offre sostituzioni durante il servizio in sede e servizi on-site. Per ulteriori informazioni sulla gamma di servizi Edwards potete chiamarci al numero 02 84847217 oppure visitare il nostro sito www.edwardsvacuum.com.

FINE

Contatti editoriali: Freshwater Technology

 

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